How to send crash report iOS users

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Stronger
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How to send crash report iOS users

Post by Stronger » Wed Jan 04, 2012 2:37 pm

Very often we can not help users. The metter is we can not repeat the bug.
User can help us to find out what is the reason of the crash

Here is the instruction on how to send us crash report:
1. Go to Apple site and download iPhone Configuration Utility application for for Windows and for Mac
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2. Run downloaded file
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3. Run the program
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4. Plug in your device (iPod/iPone/iPad)
in "Devices" you will see the name of your connected device - click on it
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Last edited by Stronger on Thu Jun 14, 2012 7:14 am, edited 2 times in total.

User avatar
Stronger
DevTeam
Posts: 1339
Joined: Wed Mar 30, 2011 2:28 pm
Contact:

Re: How to send crash report

Post by Stronger » Wed Jan 04, 2012 2:58 pm

5. Go to console
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6. Press Clear button
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7. Run Gun Disassembly 2 (be sure you have installed last version)
8. When you run the app, you will see that some text appear at console. We need you send us that text after app crashed or after you got a bug
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9. You can press button Save Log As (and save it as text file) or just pick out all the text from the window and Copy/Paste it to e mail: noble.empire.ltd(at)gmail.com

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